FAQ
GENERAL FAQ
What is Tecoda Spiked Sparkling Water?
Tecoda begins the same way tequila production starts but we stop our process at fermentation (vs distillation), giving you no-bite, no aftertaste and a lower ABV. Next, we add bubbles, a hint of natural fruit and aromatic herbs for a refreshingly light spiked sparkling water that is ready to drink — whenever, wherever.
What does Tecoda Spiked Sparkling Water taste like?
“Is there booze in here?” will likely be the first question you ask yourself. We taste like sparkling water infused with fresh squeezed fruit juice and herbs. Light, not too sweet and undeniably refreshing.
What is the difference between tequila and fermented blue agave?
Quality tequila is distilled 100% pure blue weber agave. One-of-a-kind Tecoda is fermented 100% pure blue agave, for low ABV, zero bite and zero after taste.
Where does your 100% pure blue agave come from?
A multi-generational farm in Jalisco, Mexico. Our agave is non-GMO and grown in organic fertilizer.
How is Tecoda different from other hard seltzers?
Most hard seltzers are made with malt alcohol, which comes from fermented sugar, grains or corn. Tecoda Spiked Sparkling Water is made with fermented 100% pure blue agave. Think – quality of tequila but without the bite.
Is Tecoda Spiked Sparkling Water gluten free?
Yep. Gluten free, corn free, malt free, plant-based, non-GMO, non-BPA, you get the idea.
What are Tecoda’s nutritional facts?
Each 12 oz can is 4.2% ABV / 80-85 calories / 1g of natural sugar (derived from real fruit juice) / 1g carb / plant-based / a friend of most fad diets - Keto and vegan approved.
How can I contact you?
DM us to chat: @drinktecoda Monday – Sunday: 10am – 5pm EST
Orders: orders@drinktecoda.com
General: concierge@dinktecoda.com
Our team will get back to you within 12 - 24 hours.
When you say Tecoda is 1% for the planet, climate neutral & 1:1 - what does that mean?
Tecoda believes doing good matters, which is why we have proudly partnered with 1% for the Planet and Carbon Neutral. 1% for the Planet is an international organization whose members, like us, contribute at least one percent of our annual sales to environmental causes. Their mission is to “build, support and activate an alliance of businesses financially committed to creating a healthy planet.”
Climate Neutral works to decrease global carbon emissions by getting brands to measure, offset, and reduce the carbon they emit.
As more people are drinking agave-based beverages, it’s getting harder and harder for the small families who have been stewards of this spirit to access agave. To help mitigate this, we’ve partnered with local organizations to provide seedlings to these families to ensure we replenish what we harvest.
Do I have to be over 21 to order Tecoda Spiked Sparkling Water?
Yes. Think of this site as your virtual bouncer.
Is Tecoda Spiked Sparkling Water available in-store?
We’ll be available in retail locations by January 2023. In the meantime, don’t you spend 80% of your time on your phone? You can click through and order here.
ORDERS + SHIPPING
When will I receive my pre-order?
In the words of Olive Garden, “when you’re here, you’re family” and we agree. Thank you for being a part of our first drop of many. Orders will begin being fulfilled 11/1.
How do I track my order?
You will receive an email with your tracking number once it has been fulfilled. If you have not received the email yet, please check your promotions, junk, and spam folders.
When will I receive my order?
Depending on your location, orders will be delivered within 2-9 business days after shipment.
The fulfillment time in the warehouse from the order being created is 1-3 business days. The time to ship after the fulfillment time is
Northeast: 2-4 business days
Midwest: 3-5 business days
Southeast: 4-7 business days
West: 6-9 business days
Where do you ship to?
AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, KS, LA, MO, NV, NH, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, WA, WI
Do I need to be home to receive my package?
Someone 21+ with a photo ID must be present at the time of delivery to sign. If someone 21+ is not home, the carrier will make 2 more attempts to deliver. If the 3rd attempt is unsuccessful, the order is returned to us and a refund will be issued.
Orders cannot be shipped to an APO/FPO/DPO or P.O. Box because all orders require an Adult Signature.
What is your return/refund policy?
For Tecoda to be compliant with liquor laws, your order is processed and fulfilled by a licensed liquor retailer. Therefore, we are unable to accept returns. If you have any issues or your product arrives damaged, please email us so we can make it right.
orders@drinktecoda.com
Do you ship internationally?
Unfortunately, we’re unable to ship internationally due to liquor laws.